Terms of Service

1. Acceptance of Terms

By accessing and using the Aura Wellness website ("Site"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service. Aura Wellness reserves the right to modify these terms at any time without prior notice.

These Terms of Service ("Terms") constitute a legally binding agreement between you and Aura Wellness ("we," "us," or "our") regarding your use of our website, products, and services. Your continued use of our services following any changes constitutes acceptance of those changes.

2. Use License

Permission is granted to temporarily download one copy of the materials on Aura Wellness's website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:

• Modify or copy the materials
• Use the materials for any commercial purpose or for any public display (commercial or non-commercial)
• Attempt to decompile or reverse engineer any software contained on the website
• Remove any copyright or other proprietary notations from the materials

This license shall automatically terminate if you violate any of these restrictions and may be terminated by Aura Wellness at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.

3. Disclaimer

The materials on Aura Wellness's website are provided on an 'as is' basis. Aura Wellness makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights.

Further, Aura Wellness does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its website or otherwise relating to such materials or on any sites linked to this site. Our wellness products and information are intended for general wellness purposes and should not be considered as medical advice.

Important: Always consult with healthcare professionals before using any wellness products or following any wellness programs, especially if you have pre-existing health conditions.

4. Product Information and Orders

All product descriptions, images, and specifications are provided for informational purposes. We strive for accuracy but cannot guarantee that product information is complete, reliable, current, or error-free. Prices and availability of products are subject to change without notice.

By placing an order, you make an offer to purchase products at the prices and terms indicated. We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in product or pricing information, or problems identified by our credit and fraud avoidance department.

All orders are subject to our full acceptance, and we will notify you if your order is accepted or rejected. We reserve the right to limit quantities and to correct, modify, or discontinue products at any time.

5. Payment and Pricing

All prices are displayed in the applicable currency and include all applicable taxes unless otherwise specified. Payment must be received in full before products are shipped or services are provided. We accept major credit cards and other payment methods as displayed during the checkout process.

You are responsible for any applicable taxes, duties, or other governmental charges imposed in connection with your purchase. If payment is declined or if you fail to make payments when due, we reserve the right to suspend or terminate service and to pursue all remedies available to us under applicable law.

Price changes will be communicated through our website and will become effective immediately upon posting. Your continued use of our services after price changes constitutes acceptance of the new pricing.

6. Shipping and Delivery

Shipping times are estimates and not guaranteed. Actual delivery times may vary based on destination, carrier, and other factors beyond our control. Risk of loss and title for products pass to you upon delivery to the shipping address.

You are responsible for providing accurate shipping information. We are not liable for delays caused by inaccurate or incomplete shipping information. International shipments may be subject to customs delays and additional fees which are your responsibility.

If your package is lost or damaged during shipping, please contact us immediately. We will work with you to resolve the issue and may provide a replacement or refund depending on the circumstances.

7. User Accounts and Security

When you create an account with us, you must provide accurate and complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.

We reserve the right to suspend or terminate accounts that violate these Terms or that we believe pose security risks to our systems or other users. You may delete your account at any time by contacting our customer service team.

You are responsible for keeping your contact information current and for any communications we send to you regarding your account or orders.

8. Privacy and Data Protection

Your privacy is important to us. Our collection, use, and protection of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy carefully to understand our practices.

By using our services, you consent to the collection and use of your information as described in our Privacy Policy. You may request access to or correction of your personal information, or deletion of your data, subject to applicable laws.

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

9. Intellectual Property Rights

The website content, including but not limited to text, graphics, images, software, and other materials, is owned by Aura Wellness or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, create derivative works of, publicly display, or exploit any content without our prior written consent.

The Aura Wellness name, logo, and related marks are trademarks of Aura Wellness. You may not use our trademarks without our prior written permission. Any unauthorized use of our trademarks may constitute infringement and could result in legal action.

We respect the intellectual property rights of others and expect our users to do the same. If you believe that your intellectual property rights have been infringed, please contact us with details of the alleged infringement.

10. Prohibited Uses

You may use our website and services only for lawful purposes and in accordance with these Terms. You agree not to use the website in any way that could damage, disable, overburden, or impair the website or interfere with any other party's use of the website.

Specifically, you may not:

• Use the website for any fraudulent or unlawful purpose
• Attempt to gain unauthorized access to any part of the website
• Transmit any viruses, malware, or harmful code
• Harass, abuse, or harm other users
• Impersonate any person or entity
• Violate any applicable laws or regulations
• Interfere with the proper functioning of the website

Violation of these prohibitions may result in immediate termination of your access to our services and may expose you to legal liability.

11. Limitation of Liability

In no event shall Aura Wellness or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on Aura Wellness's website, even if Aura Wellness or an authorized representative has been notified orally or in writing of the possibility of such damage.

Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you. Our total liability to you for all damages arising out of or relating to your use of the website shall not exceed the amount you paid to us in the twelve months preceding the claim.

The limitations and exclusions in these Terms are fundamental elements of the agreement between you and Aura Wellness. Aura Wellness would not provide the website without these limitations.

12. Returns and Refunds

We want you to be completely satisfied with your purchase. If you are not satisfied with your order, you may return most items within 30 days of delivery for a full refund. Items must be returned in their original condition and packaging.

Some items may not be eligible for return, including but not limited to perishable goods, custom-made items, or items that cannot be returned for health and hygiene reasons. All returns must be authorized in advance by contacting our customer service team.

Refunds will be processed within 10-14 business days after we receive the returned item. Refunds will be issued to the original payment method used for the purchase.

13. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of the Czech Republic, and you irrevocably submit to the exclusive jurisdiction of the courts in that state or location.

Any legal action or proceeding arising under these Terms will be brought exclusively in the courts of the Czech Republic, and you hereby consent to personal jurisdiction and venue therein.

14. Changes to Terms

Aura Wellness reserves the right to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our services after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you are no longer authorized to use the services.

We encourage you to review these Terms periodically to stay informed about your rights and obligations.

15. Contact Information

16. Severability

If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law and the remaining provisions will continue in full force and effect.

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.

17. Entire Agreement

These Terms, together with our Privacy Policy and any other legal notices published on the website, constitute the entire agreement between you and Aura Wellness concerning the use of our website and services. These Terms supersede all prior or contemporaneous understandings and agreements concerning such subject matter.